FAQ For Patients and Their Families

What is AideFinder?

AideFinder gives you the ability to shop for a home care or hospice provider through their caregivers. We are a nationwide professional caregiver marketplace for home care and hospice. Our mission is to connect patients with providers by featuring their caregivers, without the risks associated with freelance services. We are unique because each caregiver listed on our site is employed and overseen by a local company with personnel on the ground. With AideFinder, you and your family will have peace of mind knowing that the caregiver you invite into your home is accountable to a local agency.

How does AideFinder Work?

Enter your location in the search bar on the home page, and select which type of care you need. Then, browse the caregivers in your area. Read their bios to see if they would be a good fit for you. When you select a caregiver, you will be taken to their company’s profile page. Here you can see all the other caregivers they have on staff, and see reviews (coming soon) for each. If the provider’s caregivers are to your liking, you may either click to call to set up a consultation, or send your information to them electronically by selecting the ‘send my information’ button. Please note: it is the provider’s responsibility to match you with the right caregiver for you from their staff. AideFinder does not match patients and caregivers directly, we display a provider’s caregivers to help you choose a provider.

Is the Caregiver I choose the Caregiver I Will Get?

It is the provider’s responsibility to match you with the right caregiver for you from their staff. AideFinder does not match patients and caregivers directly, we display a provider’s caregivers for you to see to help you choose a local provider. When speaking to a provider, you may request a certain caregiver, but the provider may find a more suitable match for your needs after an initial consultation. We recommend you carefully review a provider’s full list of caregivers before sending a provider your information.

What Does AideFinder Cost?

For those seeking home care and hospice services, AideFinder is always free.

Does AideFinder Employ Caregivers?

No. The caregivers listed on our site work for local home care and hospice providers. When you choose a caregiver on AideFinder, your caregiver will have local, boots-on-the-ground oversight.

What is the Advantage of a Licensed Agency Over an Independent Caregiver?

Licensed agencies are equipped with a larger array of tools and resources than independent caregivers. Licensed agencies tend to have more comprehensive insurance, can continue service when your regular caregiver is out with illness, and are equipped to refer you to other providers as your needs change.